When you have long hair, a good haircut can last months. Then one day you wake up and all of a sudden it just stops working. For me, that was last night, so this morning I called to make an appointment. First, they redirect me to a new location saying that my stylist was promoted. I call the new place and they tell me she has tons of openings… Should have been a clue that something was amiss since she’s usually booked two weeks out.
Twenty minutes later I’m on the freeway heading over (on my lunch break) when a call rings in from the appointment desk telling me, “Oops, she’s at the old place today!” No big deal. I continue a little further to the original salon. Then I sit there for twenty five minutes before anybody seems to notice the increasingly perturbed look on my face.
I ask, “Is she even here?” and that’s when I find out they hadn’t been able to track down my stylist. After I explain the misdirections that already occurred and review my time constraints, the receptionist summons a manager. Many apologies are made and she offers services on the house. So, I’m scared to death, but I agree to get it over with.
Big mistake! Only in Misty’s Wonderland does a complaint result in something marvelous. In my world, you walk out with crappy wet hair and a black eye. Yeah, you heard me. A black eye! She tagged me in the orbital bone with her blowdryer… That’s what I get for complaining!
18 comments January 30th, 2007